Secure credit card payment
When buying on the internet, the entire transaction takes place on our banking site in encrypted mode. You temporarily leave the merchant's site in complete transparency to save your bank details. It is the guarantee that: the merchant will never know your card number since only the total amount and the order number are sent to us by the merchant.
We use a standard encryption system called "the SSL protocol". It materializes, when you are on the payment page, by:
- A pictogram in a corner of your browser: one of these signs must be present. : The padlock must be closed.
- In the address bar of your browser, the browser is in "https://" mode instead of "http://".
- When you switch from unencrypted mode to encrypted mode (and vice versa), browsers display a message warning you of the change.
Check these elements before entering confidential data, it is a guarantee of security. In order to use the most powerful protocols, we recommend the use of a latest version browser.
To finalize the payment by secure credit card, you will have to indicate: the bank card number (16-digit numbers), the expiry date, the visual cryptogram (3 or 4 last digits on the signature strip of your card) With the deployment of 3D Secure (recognizable by the "Verifed By Visa" or "MasterCard SecureCode" logos) your bank will also ask you when paying to authenticate yourself with confidential information either by phone or by your mobile banking application.< /p>
SEPA Bank Transfer Payment
Bank transfer is a method of payment accepted on the online store, for products intended for heating (firewood, wood pellets and compressed logs). The mode of payment by transfer is to be selected on the payment page of the site. Then just save our bank details and send the transfer. The receipt or receipt confirming the transfer must be sent by email for order confirmation.
The validity of the transfer must be checked before delivery